Meet the Greater Heights team
Assisting individuals to achieve greater heights
Dr Lisa Hudson
Greater Heights Director & Speech Pathologist
Dr Lisa Hudson is a highly regarded Speech Pathologist with 35 years of experience. Lisa graduated from the University of Queensland in 1987 with a Bachelor of Speech Therapy, first class honours, and a University Medal. Over the next 5 years, Lisa worked in several of the large Brisbane hospitals, tutored and lectured at the University of Queensland, worked as a sole clinician in a large community health centre, and completed a PhD thesis in the field of paediatric neurology and communication disorders. Lisa then moved to Canada to further her clinical experience.
Lisa has a particular interest in assisting children, adolescents, and adults who stutter. With extensive experience in delivering fluency intervention, Lisa supports her clients to achieve smooth talking in the context of their life goals.
Lisa has an avid interest in how the brain functions to enable optimum performance when speaking and using language to communicate. Lisa works with children and adolescents who experience challenges with verbal expression, language comprehension, and literacy difficulties. Lisa is also experienced in delivering Cogmed, an evidence-based cognitive training program for anyone who wants to improve their working memory capacity.
In 2020, after working as an independent speech pathologist in Toowoomba for 16 years, Lisa established Greater Heights Therapy Services which provides the Darling Downs Region with Allied Health Services including Speech Pathology, Occupational Therapy, Psychology and Dietetics.
Humphrey
Therapy Dog
Humphrey is a Groodle (Poodle/Golden Retriever mix) and one of Greater Heights’ most beloved team members!
Having completed his therapy dog training in 2025 through the Academy for Canine Companions in Toowoomba, Humphrey is available in sessions as part of our Animal Assisted Therapy program.
Outside of sessions, Humphrey enjoys belly rubs, being told he is a good boy, and taking up more than his fair share of floor space.
Joanne McMaster
Speech Pathologist
Joanne McMaster is a Certified Practising Speech Pathologist and a qualified primary school teacher who has experience working with paediatric clients. Through her various roles, Joanne has developed a passion for working with children with a range of communication difficulties such as those who present with literacy difficulties, speech sound difficulties and language delays.
Joanne has completed further training in Sounds Write Phonics, a comprehensive synthetic phonics system with which to teach reading, spelling, and writing. Sounds Write promotes the use of multi-sensory engagement with the materials, visual, auditory, and kinesthetic activities are at all times combined simultaneously to promote learning.
Joanne can provide advice and support for clients with reading and writing difficulties, delays in acquiring literacy skills, intervention for children with Specific Learning Disability, and support continuing to build skills for reading and writing in high school, as well as language, speech, and much more.
Joanne provides therapy that is focused on her clients’ strengths, motivations and interests. Her previous experience in primary schools has allowed her to develop a passion for and the skills to support preschoolers and school aged children to reach their highest potential. Joanne’s experience enables her to practice a holistic and coordinated service to children and their families.
In her spare time Joanne loves to spend time in her garden, colour in, and play with her two cats. Joanne loves to share her love of Lego and board games with her clients.
Alice Pumfrey
Speech Pathologist
Alice is a Certified Practising Speech Pathologist who graduated from Central Queensland University in 2024 with Honours. As part of her Honours degree, Alice co-authored a research paper focused on creating accessible health information for parents and caregivers. Prior to her career in speech pathology, Alice completed a Diploma in Early Childhood Education & Care and spent many years working in early education settings, which has given her a deep understanding of child development.
Alice has worked as a sole speech pathologist across remote areas of Queensland, gaining valuable experience in diverse and challenging environments before relocating to Toowoomba. She has also participated in clinical experiences internationally, broadening her perspective and skills. Alice has completed further training in Sounds Write Phonics, a comprehensive synthetic phonics system for teaching reading, spelling, and writing.Alice is passionate about building strong connections with her paediatric clients and supporting them to achieve their goals through a play-based, client-centred, and evidence-based approach.
In her spare time, she enjoys gardening, photography, visiting weekend markets, socialising with friends at local events, and taking road trips to explore the surrounding rural areas.
Shannon Cornish
Speech Pathologist
Shannon is a Certified Practicing Speech Pathologist who graduated with a Masters of Speech Pathology from the University of Canberra. With an Early Intervention background, Shannon brings experience working across a wide range of environments and has a particular interest in working with families with young and primary-school aged children. Shannon has worked with children with speech sound difficulties, language delays, motor planning based difficulties and neurodiverse populations.
Shannon is a friendly and patient clinician who is passionate about supporting families and their little people to achieve their goals. In her spare time, Shannon spends time with family, watches her kids play sport and she loves to read.
Helen Hickman
Registered Psychologist
Helen gained her degree from James Cook University and is a Registered Psychologist. She has over 20 years’ experience. Helen is a member of the Australian Psychological Society. She has experience across a variety of workplaces including Community Health, Juvenile Justice, Child Protection, Disability services, and Aged Care.
Helen enjoys working with people across the lifespan and uses a variety of approaches in her work. These include solution focused therapy, Cognitive Behavioural Therapy (CBT) and Narrative Therapy. She has a special interest in the treatment and support of children, adolescents, and the adults who support them.
Helen has expertise in:
- Assessment and treatment of affect and mood disorders
- Psychological and Psychometric Assessments
- Treatment for sleep disturbances
- Chronic Pain Management
- Children’s school attendance
- Behavioural management strategies for children and adolescents
Helen’s goal is that her interventions with her clients lead to them living their best life. In her spare time Helen enjoys camping, gardening, and spending time with her family.
Jennifer Shirtcliff
Accredited Practising Dietitian
As a Clinical Dietitian and Mother, Jen appreciates the complexities of feeding a family.
She particularly enjoys helping people to find a way to enjoy food and have a good relationship with eating and mealtimes. She will work with your family to clearly identify what your concerns are and to find simple and realistic solutions to take the stress out of mealtimes for everyone.
Jen has worked as a Dietitian in Toowoomba and across the Darling Downs for more than 20 years, in hospitals and in community settings. She is experienced working with both children and adults.
Jen is SOS trained and will tailor the interventions to help you achieve your goals.
Rochelle Warbrooke
Senior Occupational Therapist
Rochelle graduated from The University of Queensland in 2020, with her Bachelor of Occupational Therapy (Honours). She has a passion for working with children and their families, supporting them to achieve developmental goals, as well as improve functional abilities.
Rochelle has previously worked in community settings with children and families from a range of backgrounds and using a variety of therapeutic approaches. Rochelle has completed professional development in DIR/Floortime approaches, developing Pretend Play skills, and various behaviour and emotional regulation courses.
Rochelle values using client centred and evidence-based approaches with children and families, while acknowledging and celebrating the strengths and differences of individuals. Her clinical work is also based on a platform of strong rapport that she builds with her clients. Outside of work, Rochelle enjoys spending time with her friends and family, reading, and exploring the many parks of Toowoomba.
Alicia Snoeks
Ocupational Therapist
Alicia earned her Bachelor of Occupational Therapy (Honours) from James Cook University in Townsville and has recently relocated to Toowoomba with her young family. Her passion lies in working with children and their families, with her career evolving from roles as a Teacher Aide and an Early Childhood Educator, supporting children of all ages and abilities.
As a play-based therapist, Alicia emphasises a holistic, client-centred, evidence-based approach to therapy, incorporating neurodivergent-affirming practices. This approach incorporates her client’s strengths, interests, motivation and contextual factors that influence participation within tasks.
On weekends, Alicia enjoys spending time with her husband and children, visiting family and friends in Brisbane and the Gold Coast, while also exploring what Toowoomba has to offer.
Find out more about our services, or book an appointment today.
Client Experience Team
Andrew, Sandra, Mia & Courtney
Andrew, our Finance Manager, works to ensure that the financial side of your care is handled with clarity and transparency.
Sandra, Mia, and Courtney are our Client Experience Officers, and between them they are your first point of contact for all enquiries, appointments, and ongoing communication. They are warm, approachable, and passionate about making every family feel at ease.
Alongside client experience, Mia leads our marketing efforts and plays a key role in the creation of therapy resources for families, including visual routines and other practical tools to support your child at home and in the community.
Together, our client experience team is here to make you feel confident, cared for, and supported at every step of your journey with Greater Heights.
